The Duty of Candour Letter Template UK is offered in multiple formats including PDF, Word, and Google Docs, featuring both editable and printable versions for your convenience.
Duty Of Candour Letter Template UK Editable – PrintableSample
Duty of Candour Letter Template UK 1. Recipient Information 2. Sender Information 3. Incident Details 4. Acknowledgment of Error 5. Impact on Patient 6. Steps Taken to Address the Issue 7. Actions to Prevent Future Occurrences 8. Offer of Support 9. Apology 10. Contact Information for Further Queries 11. Declaration and Signatures
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Examples
[Name of the Recipient]
[Recipient’s Address]
[Recipient’s Email]
[Name of the Sender]
[Sender’s Position]
[Sender’s Organization]
[Sender’s Contact Information]
[Date]
Duty of Candour Notification regarding [Incident Details]
We are writing to inform you about an incident that occurred on [Date of Incident] during [Description of Care or Treatment], which may have resulted in harm to you.
On [Date of Incident], [Description of the incident, what went wrong, and the impact on the patient]. We deeply regret that this has occurred and recognize the importance of transparency in this matter.
We have initiated an internal investigation to understand the circumstances surrounding this incident. [Outline the steps taken, such as reviewing procedures, staff training, etc.].
We want to assure you that we are available to support you during this time. Please do not hesitate to reach out to us for any further information or assistance you may need. Our team is here to help you. You can contact us at [Contact Information].
We will keep you updated regarding our investigation findings, and we aim to have a full report completed by [Expected Completion Date]. We believe this process is fundamental to ensuring trust and safety in our services.
We sincerely apologize for any distress this incident may have caused you. Your safety and trust are our priorities, and we are committed to providing the highest standard of care.
[Signature of the Sender]
[Name of the Sender]
[Job Title]
[Name of the Organization]
[Name of the Recipient]
[Recipient’s Address]
[Recipient’s Email]
[Name of the Sender]
[Sender’s Position]
[Sender’s Organization]
[Sender’s Contact Information]
[Date]
Duty of Candour Notification regarding [Incident Details]
This letter serves to formally notify you about an incident that may have negatively affected your care on [Date of Incident] during [Description of Care or Treatment].
We acknowledge that on [Date of Incident], [Description of the incident, including what went wrong and the consequences]. We take this matter extremely seriously.
An investigation has been launched to thoroughly review the circumstances surrounding this incident. Measures are being implemented to prevent a recurrence, including [Any relevant actions taken, such as staff retraining or protocol adjustments].
We are here to provide you with support. For any questions or concerns, please reach out to us at [Contact Information]. We take your wellbeing seriously and wish to assist you wherever possible.
We will provide you with feedback and results from our investigation by [Expected Completion Date]. We are dedicated to keeping open lines of communication and ensuring that all concerns are addressed.
Thank you for your understanding in this matter. We apologize for any inconvenience or distress that this incident may have caused you. Our commitment to your safety and care remains our highest priority.
[Signature of the Sender]
[Name of the Sender]
[Job Title]
[Name of the Organization]
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