The IT Support Maintenance Contract Template UK is offered in multiple formats, including PDF, Word, and Google Docs, featuring both editable and printable versions for your convenience.
It Support Maintenance Contract Template UK Editable – PrintableSample
IT Support Maintenance Contract Template UK 1. Client Information 2. Service Provider Information 3. Contract Details 4. Scope of Services 5. Client Responsibilities 6. Provider Responsibilities 7. Payment Terms 8. Confidentiality and Data Protection 9. Termination Clauses 10. Service Level Agreement (SLA) Terms 11. Change Management Process 12. Signatures and Agreement 13. Declaration and Signatures
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Examples
[Name of the Client]
[Client’s ID]
[Client’s Address]
[Client’s Phone]
[Client’s Email]
[Name of the Service Provider]
[Provider’s ID]
[Provider’s Address]
[Provider’s Phone]
[Provider’s Email]
This contract outlines the terms and conditions for the provision of IT support services by [Name of the Service Provider] to [Name of the Client], effective from [Start Date].
The Provider agrees to deliver the following services: [List specific services such as helpdesk support, system maintenance, software installation, and cybersecurity measures].
The Provider will adhere to the following SLA commitments: [Specify response times for issues, resolution times, and availability of support].
The Client agrees to pay the Provider a total of [Amount], with payments due on [Payment Schedule, e.g., monthly or quarterly], subject to any additional fees for services outside the agreed scope.
This contract may be terminated by either party with [Notice Period, e.g., 30 days] written notice, or immediately upon breach of contract terms.
The Provider agrees to maintain the confidentiality of all Client information and shall comply with GDPR regulations while providing services.
The Provider shall maintain adequate insurance coverage and shall indemnify the Client against any losses due to negligence or breach of contract.
This contract shall be governed by the laws of [Jurisdiction, e.g., England and Wales].
[Signature of the Client]
[Name of the Client]
[Signature of the Service Provider]
[Name of the Service Provider]
[Name of the Client]
[Client’s ID]
[Client’s Address]
[Client’s Phone]
[Client’s Email]
[Name of the Service Provider]
[Provider’s ID]
[Provider’s Address]
[Provider’s Phone]
[Provider’s Email]
This maintenance contract delineates specific responsibilities and commitments regarding IT support services, effective from [Start Date].
The Provider will deliver a comprehensive suite of services, including: [[List specific services such as hardware support, software updates, remote assistance, and network management].
The Provider shall maintain accurate records of service requests, incidents resolved, and provide monthly reports to the Client.
The agreed total fee shall be [Specify amount], payable as follows: [Define payment frequency and method].
Either party may terminate this contract with [Notice Period] written notice, provided that all outstanding obligations have been fulfilled.
The Provider will comply with all applicable data protection laws and ensure that Client data is handled securely.
In the event of a dispute, both parties will attempt to resolve the matter amicably before escalating to formal legal proceedings.
This contract is governed by the laws of [Jurisdiction, e.g., England and Wales].
[Signature of the Client]
[Name of the Client]
[Signature of the Service Provider]
[Name of the Service Provider]
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